As a final measure, Conduit worked closely with the CEO at Calico Cottage to establish a responsible and orderly transition plan to transfer day to day ownership over key innovation based operational responsibilities to a Transformation Leader to ensure continuity of strategy and vision is maintained.
Conduit provided hands on consulting services to the a member of the senior leadership team who was designated as Calico Cottage's "Transformation Leader." Within this role, the Transformation Leader assumed the role as point person charged with identifying any potential tactical gaps which the larger strategy may not have accounted for so they may be addressed, further enhancing the success rate of adoption.
This role provided Calico Cottage with a critical component- it gave the various stakeholders and opportunity to make the transformed Calico Cottage their own. This role was designed to serve as a familair rallying point with Conduit in place to gradually transition it's own role to an advisor and educator for the staff at Calico on the philopshy behind the "New Calico Cottage".
To ensure the continuity of strategy and vision remained; Conduit acted as a curator to the “New Calico Cottage” business strategy by amending the master business strategic plan originally crafted with the CEO to account for adjustments made during the implementation phase. This ensured that the stakeholders within Calico Cottage, can at any time refer to a singular document which serves as the “North Star” for the business, until such time when it does not.