Today sadly; most of us don’t work + live in the same town. The world we live in is immediate, and impersonal. Extended work days and two income households rob most people of the interpersonal relationships that people had during my grandfather’s time. All of that is not to mention that he (to the people who he came into contact with) was one in a million.
Be the Solution
So; you are probably guessing that my grandfather is the best salesperson I ever met. I’ll admit that the first draft of this article had a simple sentence that followed this..
“He isn’t. I am.”
My point was that I am the best “salesperson” I have ever met because I don’t sell things, I solve problems. But I realized after the fact that in writing it like that; I broke my own rule. If you are solving problems, you never personify it. The methodology above is devoid of ego (even unintentional ego). The best salesperson anyone has ever met is themselves, so long as you focus on what’s right for the other party.
In my entire career, I have never knowingly steered a customer down the wrong path. But I will tell you that every time I was attempting to provide a solution for a client that worked for them, but (for whatever reason) my company needed the revenue- I lost the deal. Nobody likes to lose, especially when external forces influence how a “salesperson” acts, no matter how just the cause. People are so much smarter today than they have ever been and the slightest desperation they sense- the walls go up.